Track Your Order

You can track your order using the tracking details provided in your dispatch email. If tracking is not yet available, our support team can help with an update.

How to Track Your Order

Once your order has been dispatched, we will provide tracking information where available. Tracking details will usually be sent to the email address used when placing your order.

To check your order status, please have the following ready:

Your order number

The email address used at checkout

Your delivery postcode

Need an Update?

If you have not received tracking information, or if the tracking link has not updated, please contact us and we will check the status of your order.

Email: info@haslamliving.co.uk

Phone: +44 20 3488 1494

We aim to respond to all enquiries within one working day, Monday to Friday.

Delivery Times

Orders are typically processed within 1–2 business days, Monday to Friday.

Estimated delivery is usually 4–7 working days including processing time, unless stated otherwise on the product page.

Some remote, offshore and non-mainland UK postcodes may have additional delivery charges or extended delivery timeframes. Any applicable delivery charge will be shown at checkout before payment.

Tracking information is provided where available following dispatch. Some larger furniture deliveries may be arranged by specialist delivery partners and may not always use a standard parcel tracking link.

Delivery Support

Haslam Living remains your main point of contact for delivery updates, tracking support and aftercare.

If there is a delivery issue, please contact us directly rather than contacting the delivery partner first, so we can review your order and help resolve the matter properly.

Helpful Links

Haslam Living is the trading name of Haslam Living Limited.
Haslam Living Limited is registered in England and Wales.
Company number: 17137642.