Last Updated: June 2026

At Haslam Living, we take your privacy seriously and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share and protect your information when you visit or make a purchase from www.haslamliving.co.uk.

1. Who We Are

Haslam Living is the data controller responsible for your personal data.

Haslam Living
Company Registration Number: 17137642

Registered Address:
66 Paul Street
London
EC2A 4NA
United Kingdom

Email: info@haslamliving.co.uk

2. The Information We Collect

Information you provide to us may include:

• Name
• Billing and shipping address
• Email address
• Phone number
• Payment details (processed securely via third party providers)
• Order information and purchase history

Information collected automatically may include:

• IP address
• Browser type and device information
• Time zone
• Website usage data
• Cookies and tracking technologies
• Website interaction and browsing behaviour

3. How We Use Your Information

We use your personal data to:

• Process and deliver your orders
• Communicate with you regarding orders or enquiries
• Detect and prevent fraud
• Improve our website, products and customer experience
• Analyse website performance and customer behaviour
• Provide customer support
• Send marketing communications where consent has been provided

4. Marketing, Analytics & Advertising

We use trusted third party platforms and technologies to help operate our website, analyse performance and advertise our products, including:

• Google Ads
• Google Analytics
• Google Merchant Center
• Meta Ads (Facebook & Instagram)
• Microsoft Clarity

These platforms may use cookies, pixels and similar technologies to:

• Track website usage and interactions
• Measure advertising performance
• Understand customer behaviour
• Improve website functionality and user experience
• Show relevant advertisements across websites, search engines and social media platforms

These services may collect information such as device information, browser activity, IP address, website interactions and purchase behaviour.

Where required by applicable law, we obtain consent before using non-essential cookies or processing personal data for personalised advertising purposes.

Users located in the UK, EEA and other applicable regions may manage cookie preferences through our website cookie banner or browser settings.

For more information about how Google uses information from websites and apps, please visit:
https://policies.google.com/technologies/partner-sites

5. Email Marketing

We use Shopify Flow & Shopify Messaging to manage marketing email communications and customer engagement.

If you subscribe to our marketing communications:

• We collect your email address and engagement data such as opens and clicks
• You may unsubscribe at any time using the unsubscribe link provided in marketing emails

6. Reviews

We use Trustpilot to collect and display customer reviews.

Following a purchase, we may share your name and email address with Trustpilot so you can provide feedback regarding your shopping experience.

Trustpilot may contact customers following a purchase to request feedback regarding their shopping experience.

7. Legal Basis for Processing

Under UK data protection law, we rely on the following legal bases for processing personal data:

• Contract — to fulfil customer orders and provide services
• Legitimate interests — to improve services, analyse performance and prevent fraud
• Consent — for email marketing and non-essential cookies

8. Sharing Your Data

We only share your personal data where necessary with trusted third parties who help us operate our business and provide services to customers.

These may include:

• Payment providers
• Delivery and logistics providers
• Ecommerce and website service providers
• Marketing and analytics platforms
• Advertising partners
• Customer review platforms
• Email communication providers

We may share limited customer information with these providers in order to:

• Process payments
• Fulfil and deliver orders
• Provide customer support
• Measure website and advertising performance
• Send marketing communications where consent has been provided
• Improve website functionality and user experience

We do not sell your personal data to third parties.

9. International Data Transfers

Some of our service providers may process data outside the United Kingdom.

Where this occurs, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Data Retention

We only retain personal data for as long as necessary to:

• Fulfil legal and accounting obligations
• Process and manage orders
• Resolve disputes
• Maintain business records
• Manage marketing preferences

Marketing data is retained until consent is withdrawn or unsubscribe requests are received.

11. Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data
• Object to certain types of processing
• Restrict processing in certain circumstances
• Withdraw consent at any time

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

12. Cookies

We use cookies and similar technologies to:

• Ensure our website functions correctly
• Remember user preferences
• Analyse website traffic and behaviour
• Improve website performance
• Support advertising and remarketing activities

Some cookies are essential for website functionality, while others are used for analytics, marketing and personalised advertising.

Where required by law, non-essential cookies will only be placed after consent has been provided through our cookie banner.

You may manage cookie preferences through your browser settings or our website cookie consent tools.

13. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, misuse, disclosure or loss.

However, no method of internet transmission or electronic storage can be guaranteed as completely secure.

14. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact us at:

Haslam Living is the trading name of Haslam Living Limited, a company registered in England and Wales.

Company number: 17137642

Registered office: 66 Paul Street, London, EC2A 4NA, United Kingdom

Email: info@haslamliving.co.uk

Phone: +44 20 3488 1494